Privacy Policy

Last Updated: February 2026

Modus Flows (“we,” “our,” or “us”) is a DBA of Stauffer Ventures LLC. We respect your privacy and are committed to protecting the personal information you share with us.

Information We Collect

We may collect personal information when you interact with our website, forms, or communication systems, including:

Name
Email address
Phone number
Business name and related business information
Communication preferences
Information provided during service inquiries or consultations

We may also collect limited technical data such as browser type, device information, and general website usage to improve performance and user experience.

Information is collected when you:

Submit a form
Schedule a consultation
Contact us by phone, chat, or email
Interact with our automated communication systems

How We Use Information

We use collected information to:

Provide AI-powered communication and automation services
Respond to inquiries and support requests
Schedule consultations and follow up on service interest
Deliver operational notifications related to services
Improve system performance, reliability, and user experience

We do not use your information for unrelated third-party marketing.

SMS & Messaging Communications

By providing your phone number and opting in to receive messages, you consent to receive recurring automated text messages, calls, and notifications from Modus Flows at the number you provide. These messages may include service communications, appointment confirmations, account or system notifications, responses to your inquiries, and other operational messages related to your interaction with our services.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you may receive a final confirmation message, and then you will no longer receive SMS messages unless you opt back in.

For assistance, you may reply HELP to any message, email us at [email protected], or contact us by phone at 954-287-2550.

We use your phone number solely for the purpose of delivering the communications you have agreed to receive. We may share your number with our messaging service providers and carriers only as necessary to deliver SMS messages. We do not sell or share your phone number for third-party marketing purposes.

Promotional or marketing messages are not sent unless you have explicitly requested or authorized them.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze website traffic, and enhance our services. Users may control cookie preferences through their browser settings.

Consent

Consent to receive communications is obtained through direct interaction with our website, forms, chat, or consultation process. You may withdraw consent at any time by using opt-out instructions or contacting us directly.

Data Sharing

We do not sell, rent, or trade personal information.

We may share information with trusted service providers that help us operate our systems (such as hosting, communication platforms, and analytics tools). These providers are only given access to information necessary to perform their services and are required to maintain confidentiality.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we work to maintain industry-standard protections.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.